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June 6, 2022 Service bulletin

Notice

Honda technical service bulletin 24142_honda_6gb_ for 2018-2020 Honda Accord and 2019-2020 Honda Insight.

Bulletin number
24142_honda_6gb_
Component
Communication: manufacturer telematics
Summary
"Notice - Our records indicate that a PRODUCT IMPROVEMENT UPDATE has not been completed on this vehicle (Vehicle Identification Number [VIN NUMBER]). The date for updating vehicles was extended from February 22, 2022 to August 22, 2022. As of August 23, 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported. The Telematics Control Unit (TCU) using the Over the Air (OTA) update is required to connect to the VoLTE network to continue communications. Honda strongly recommends updating your vehicle as soon as possible, or risk having to replace the TCU at your cost."

Owners of these vehicles have filed 483 complaints in the electrical category.

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