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July 6, 2022 Service bulletin

Some 2021-2022 Mach-E, 2022 Transit battery electric vehicle (BEV)/F-150 Lightning vehicles may experience...

Ford technical service bulletin SSM 50923 for 2022 Ford Transit, 2021-2022 Ford Mustang Mach E and 2022 Ford F-150 Lightning Bev and others.

Bulletin number
SSM 50923
Component
Equipment
Summary
Some 2021-2022 Mach-E, 2022 Transit battery electric vehicle (BEV)/F-150 Lightning vehicles may experience concerns with DC fast charge dropouts at certain EVgo Fat Boy charging stations with a red flashing charge status indicator (CSI), a charge failure notification on the touchscreen panel and the FordPass app. To correct the condition, update the off-board charger controller (OBCC) module to the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14G672 and actual time for the labor operation.

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