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July 7, 2022 Service bulletin

Customer may have one or more of the following complaints: • Vehicle location is shown incorrectly in the...

Mercedes-Benz technical service bulletin LI82.85-P-074970 for 2015-2022 Mercedes-Benz C300, 2015-2017, 2020 Mercedes-Benz C350 and 2016-2022 Mercedes-Benz AMG C43 and others.

Bulletin number
LI82.85-P-074970
Component
Equipment: electrical: navigational system(global positioning system)
Summary
Complaint Customer may have one or more of the following complaints: • Vehicle location is shown incorrectly in the Navigation Display • Navigation destination search is not possible • Street names are not shown in Navigation display • Apple Carplay is inoperable Cause Improper installation of navigation map data Remedy Follow these steps to delete and re-install map data: • Re-format an empty USB drive to NTFS (do not use quick formatting option) • Unzip the attached map data deletion file directly to the USB drive. Do not add a folder, only the root files should be shown on the USB drive • Generate a pin for the Navigation Delete Database in Vedoc (see attached screenshot) • Plug USB drive with map data delete file into the vehicle's USB port and follow instructions in the COMAND Display to delete the installed map data • Once the originally installed map data is deleted, then install the newest available map data in Download Manager

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