Some 2022 Expedition/Navigator vehicles may experience rear seat entertainment screens staying on with...
Ford technical service bulletin SSM 51127 for 2022 Ford Expedition and 2022 Lincoln Navigator.
- Bulletin number
- SSM 51127
- Component
- Electrical system
- Summary
- Some 2022 Expedition/Navigator vehicles may experience rear seat entertainment screens staying on with possible battery drain. This may be due to Amazon entertainment system software. An over-the-air (OTA) software update is coming on 14-Oct-2022 to remedy this concern. In the interim, remove fuse F24 in body control module (BCM) for two minutes and reinstall, the screens should power back on. Touch each display, select Settings > Network > Turn Off Wi-Fi. Customers can still use the HDMI, and USB ports to connect an external device but Amazon FireTV will not be available until the OTA update. After 14-Oct-2022, vehicle power needs to be turned on, touch each display, select Settings > Network > Turn On Wi-Fi. Customer will need to connect to their account. The Amazon entertainment system software OTA update will happen automatically as soon as account is connected.
Owners of these vehicles have filed 29 complaints in the electrical category.
Vehicles covered
- Ford Expedition 2022 2022
- Lincoln Navigator 2022 2022
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