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July 19, 2017 Service bulletin

EGR Cooler If a customer comes in with a check engine light for P0401, P2281 or P0234 and the,technician...

Ram technical service bulletin 9003758 for 2016-2017 Ram 2500, 2016-2017 Ram 3500 and 2016-2017 Ram 5500 and others.

Bulletin number
9003758
Component
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)
Summary
EGR Cooler If a customer comes in with a check engine light for P0401, P2281 or P0234 and the,technician has determined the EGR Cooler is plugged with soot, please contact Stephen Alvarado at the STAR Center at (866) 799-1695 ext. (4720271). Cummins Engineering is currently investigating root cause of this condition. If you do not receive an answer or call back within 15 minutes, proceed with normal diagnostics.

Owners of these vehicles have filed 164 complaints in the engine category.

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