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September 1, 2022 Service bulletin

Due to a production error, the telematics control units were delivered without an IMS configuration

MINI technical service bulletin M840322 for 2019-2023 MINI Cooper, 2019-2022 MINI Cooper S and 2019-2022 MINI Countryman and others.

Bulletin number
M840322
Component
Equipment: electrical
Summary
Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, MINI Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.

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