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November 18, 2022 Service bulletin

Customers with 2021 F-150 and Mustang Mach-E vehicles equipped with Ford Co-Pilot360 Active 2.0 Prep...

Ford technical service bulletin SSM 51216 for 2021 Ford F-150 and 2021 Ford Mustang Mach E.

Bulletin number
SSM 51216
Component
Back over prevention: software
Summary
Customers with 2021 F-150 and Mustang Mach-E vehicles equipped with Ford Co-Pilot360 Active 2.0 Prep Package seeking service to receive the BlueCruise hands-free driver assist Software in their vehicle. FSA 21G01 expired on 30-Sep-2022, however the bulletin and technical instructions are available on PTS to support technicians performing customer pay operations. Enter 21G01 in the PTS search engine on the upper right side of the webpage and select Technical Info to download the installation instructions.

Owners of these vehicles have filed 201 complaints in the driver assistance category.

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