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November 1, 2022 Service bulletin

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software...

Mazda technical service bulletin 16-001-22d for 2019-2022 Mazda MAZDA3 and 2020-2022 Mazda CX-30.

Bulletin number
16-001-22d
Component
Electrical system
Summary
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12004 or later). Ver. 7000C0A-NA01_12004 fixes these software errors (bugs): Album artwork may not appear when playing music using an USB connected iPhone. The center display may turn black when the gear is shifted from reverse position to parking position. Screen freezes and goes to white screen, then the system reboots. Steering wheel switches and commander switches cannot control the audio system. DTC U3000:49 is stored which may be accompanied with following symptoms. - No sound comes out from the speakers. - Audio source selection is unavailable. When using the navigation with head-up mode, the vehicle icon rotates. Beep sounds every after couple of minutes. Language setting may not be accepted correctly. The audio track may not pause when pressing the mute button. The system reboots. The screen may turn black when trying to play a video file in the USB connected device.

Owners of these vehicles have filed 51 complaints in the electrical category.

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