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November 1, 2022 Service bulletin

Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system...

Mazda technical service bulletin SA-070-22 for 2019-2023 Mazda MAZDA3 and 2020-2023 Mazda CX-30.

Bulletin number
SA-070-22
Component
Electrical system
Summary
Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. The concern may be reproduced by tapping on the dash pad near the MAZDA CONNECT center display and the following DTC's may be stored. U0186:08 Communication error with audio amplifier U2145:08 Communication error with remote tuner (RT) U2145:02 Communication error with remote tuner (RT) This may be caused by PIN 6F backing out at the CMU connector 0920-101F.

Owners of these vehicles have filed 57 complaints in the electrical category.

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