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November 4, 2022 Service bulletin

Certain 2011

Ford technical service bulletin 21R02 for 2011-2013 Ford Explorer.

Bulletin number
21R02
Component
Suspension: front
Summary
Certain 2011 - 2013 Model Year Explorer Vehicles with Rear Wheel Knuckles that have been Replaced Rear Toe Link Inspection/Replacement Under Safety Recall 21S43, some of the affected vehicles that have had one (or both) rear wheel knuckle(s) replaced and were sold or operated in certain traditional corrosion areas where road salt is used extensively during winter months, may experience a seized toe link ball joint resulting in a fracture of the outboard section of the rear suspension toe link

Owners of these vehicles have filed 125 complaints in the suspension category.

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