Complaint Customer states that the Hyperscreen Passenger Display (A40/26) may show dark, pixelated images...
Mercedes-Benz technical service bulletin LI82.85-P-074735 for 2022-2023 Mercedes-Benz EQS 450, 2023 Mercedes-Benz EQE 350+ and 2022 Mercedes-Benz EQS 580 and others.
- Bulletin number
- LI82.85-P-074735
- Component
- Electrical system
- Summary
- Complaint Customer states that the Hyperscreen Passenger Display (A40/26) may show dark, pixelated images when the display is starting up or shutting off (see attached picture). The complaint is not present when the display is in use and does not occur during every ignition cycle. Cause Implausible video transfer from The MBUX multimedia system (A26/17) during start-up and shut-down sequence. These digital artifacts do not affect the normal operation of the Passenger Display. Remedy Update software will be released in Q1 2023
Owners of these vehicles have filed 31 complaints in the electrical category.
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