This article supersedes TSB 22-2402 to update the vehicle model years affected

Bulletin number

TSB 22-2496

Component

Electrical system: propulsion system: traction motor: controller: software

Summary

This article supersedes TSB 22-2402 to update the vehicle model years affected. Some 2021-2022 Mustang Mach-E base model (non-GT) built on or before 25-Jul-2022, 2022-2023 e-Transit vehicles built on or before 17-Sep-2022 may experience an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P1A3C, U3000:16, U3000:64, U3000:04 and/or U3000:45 in the off-board charging controller (OBCC) module and the high voltage (HV) battery will not charge using a level 3 direct current (DC) fast charging station/electrical vehicle supply equipment (EVSE). This may be due to OBCC software. To correct the condition, follow the Service Procedure to reprogram the OBCC.

Owners of these vehicles have filed 248 complaints in the electrical category.