During replacement of the electronic power assist system (EPAS) steering gear assembly on 2015-2023...

Bulletin number

SSM 51312

Component

Steering

Summary

During replacement of the electronic power assist system (EPAS) steering gear assembly on 2015-2023 Mustang vehicles, removal and replacement of the inner tie rods and bellows boots is required. To assist engineering with root cause analysis of failed steering gears, include these parts in the same package when returning warranty replacement steering gears. Make sure to avoid damage to the bellows boots or inner tie rods during removal. The steering gear should also be packaged in the original box with all protective insulators in place to properly protect it during shipping.

Owners of these vehicles have filed 68 complaints in the steering category.