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January 4, 2023 Service bulletin

Complaint Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times)...

Mercedes-Benz technical service bulletin LI77.21-P-074971 for 2022 Mercedes-Benz C300, 2022-2023 Mercedes-Benz EQS 450 and 2022 Mercedes-Benz EQS 580 and others.

Bulletin number
LI77.21-P-074971
Component
Structure
Summary
Complaint Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times) during closing process without entrapment event. Cause Cause: It is not possible to save the relearning process for force progression after each actuation. A, e.g. mechanical sluggishness caused by aging cannot be compensated for here. Further analyses: Information from the control unit log of the panoramic roof control unit (TSSR223) is still required in a TIPS case. Remedy Remedy: Normalize panoramic roof with diagnostic system and carry out teach-in run for automatic reversing function. IF the above remedy does not solve the issue (namely): • The teach-in run for the automatic reversing function of the panoramic roof via XENTRY has still NOT been carried out

Owners of these vehicles have filed 7 complaints in the body category.

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