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January 18, 2023 Service bulletin

Missing or corrupted map data if you confirm

Infiniti technical service bulletin ITB23-002 for 2022-2023 Infiniti QX60, 2020-2023 Infiniti Q50 and 2020-2023 Infiniti QX50 and others.

Bulletin number
ITB23-002
Component
Electrical system
Summary
MISSING OR CORRUPTED MAP DATA IF YOU CONFIRM Client states the error screen, shown in Figure 1, appears when using navigation. ACTION Follow the SERVICE PROCEDURE in this bulletin to download the map data from the ASIST Downloader, and then update the AV Control Unit with the map data.

Owners of these vehicles have filed 31 complaints in the electrical category.

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