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February 13, 2023 Service bulletin

The surface-flush door handle sometimes does not retract when the vehicle is locked

Mercedes-Benz technical service bulletin LI72.10-P-075291 for 2022-2023 Mercedes-Benz EQS 450, 2021 Mercedes-Benz S 580 and 2022 Mercedes-Benz S 580 4matic and others.

Bulletin number
LI72.10-P-075291
Component
Structure: body: door
Summary
Complaint The surface-flush door handle sometimes does not retract when the vehicle is locked. It is only after repeated locking operation that the problematic door handle retracts. Cause Motor fault detection (FC B185E96 or B185D96) is triggered in the bearing bracket electronics of the surface-flush door handle (A17/x) during the retracting movement and an adjustment for this cycle is prevented. Remedy Replace bearing bracket of surface-flush door handle on problematic door.

Owners of these vehicles have filed 10 complaints in the body category.

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