Some 2023 F-150/Bronco customers may experience inoperative remote start and/or remote lock and unlock...

Bulletin number

SSM 51389

Component

Electrical system: ignition: anti-theft: immobilizer/proximity: key/sender

Summary

Some 2023 F-150/Bronco customers may experience inoperative remote start and/or remote lock and unlock through the FordPass application. Diagnostic trouble codes (DTCs) U0146:09 may be stored in the telematics control unit (TCU), and U2402:00 and/or U2402:92 may be stored in the gateway module (GWM). Inform the customer they can continue to drive the vehicle. A solution is planned for deployment via Ford Power-Up software updates delivered over-the-air (OTA) beginning June 2023. Software will update automatically on vehicles connected to FordPass. Monitor OASIS for additional information. Schedule a service appointment in late June 2023 for customers that are not connected to FordPass once the repair becomes available.

Owners of these vehicles have filed 110 complaints in the electrical category.