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February 28, 2023 Service bulletin

Owner notification

Kia technical service bulletin CS2302X_OWNR for 2011-2016 Kia Sportage.

Bulletin number
CS2302X_OWNR
Component
Electrical system
Summary
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is a follow-up notification advising that Kia developed a software upgrade that can be installed on your vehicle free of charge to restrict the operation of the vehicle's ignition system should your locked vehicle be the subject of a break-in and theft attempt without the key. However, the previous letter was sent in error. The customer's vehicles are equipped with an electronic engine immobilizer and are NOT equipped with a steel key and "turn-to-start" ignition system, and they are not targeted for theft by the social media challenge and does not require a software upgrade. As a result, customers may disregard that letter.

Owners of these vehicles have filed 132 complaints in the electrical category.

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