Some 2021 Mustang Mach-E vehicles may exhibit a Driver ID message on the center display screen when...
Ford technical service bulletin TSB 23-2029 for 2021 Ford Mustang Mach E.
- Bulletin number
- TSB 23-2029
- Component
- Equipment: electrical: infotainment
- Summary
- Some 2021 Mustang Mach-E vehicles may exhibit a Driver ID message on the center display screen when vehicle is turned on after an over-the-air update performed on or after 07-Dec-2022. The Driver ID message may also be accompanied by a connectivity loss including FordPass app displaying stale data or dates, unable to send cellular based remote commands through FordPass, and/or connectivity menu on SYNC not accessible. This may be due to the software in the gateway module (GWM). To correct the condition, follow the Service Procedure to reprogram the GWM.
Vehicles covered
- Ford Mustang Mach E 2021 2021
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