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March 24, 2023 Service bulletin

Some 2023 F-Super Duty vehicles may exhibit an unrequested audio source switch (or switches to privacy...

Ford technical service bulletin SSM 51495 for 2023 Ford F-250 SD, 2023 Ford F-350 SD and 2023 Ford F-550 SD and others.

Bulletin number
SSM 51495
Component
Equipment: electrical: infotainment
Summary
Some 2023 F-Super Duty vehicles may exhibit an unrequested audio source switch (or switches to privacy mode) when some third party apps are streamed through the accessory protocol interface module (APIM). These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

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