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March 24, 2023 Service bulletin

Some 2023 F-Super Duty vehicles may exhibit a momentary pop up message stating Check Rear Seat For...

Ford technical service bulletin SSM 51505 for 2023 Ford F-250 SD, 2023 Ford F-350 SD and 2023 Ford F-550 SD and others.

Bulletin number
SSM 51505
Component
Equipment: electrical: infotainment
Summary
Some 2023 F-Super Duty vehicles may exhibit a momentary pop up message stating Check Rear Seat For Passenger during vehicle startup on the center display screen. The Check Rear Seat For Passenger pop up message should only appear during vehicle shut down. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

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