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April 7, 2023 Service bulletin

Inoperative FordPass activation or Connectivity menu not accessible on the center display screen

Ford technical service bulletin TSB 23-2099 for 2022 Ford F-150.

Bulletin number
TSB 23-2099
Component
Equipment: electrical: infotainment: software
Summary
Some 2022 F-150 vehicles built at Dearborn Truck Plant on 25-May-2022 and through 3-Sep-2022 may exhibit an inoperative FordPass activation or Connectivity menu not accessible on the center display screen. This may be due to the software in the gateway module (GWM). To correct the condition, follow the Service Procedure to update the GWM.

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