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March 1, 2023 Service bulletin

The 3G network in the US has been shut down

MINI technical service bulletin M840322 for 2014-2023 MINI Cooper, 2014-2017, 2019-2022 MINI Cooper S and 2017 MINI Clubman and others.

Bulletin number
M840322
Component
Electrical system
Summary
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, MINI Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.

Owners of these vehicles have filed 52 complaints in the electrical category.

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