Some 2021-2023 F-150/Mustang Mach-E and 2023 Expedition/Navigator vehicles equipped with...
Ford technical service bulletin TSB 23-2122 for 2021-2023 Ford F-150, 2023 Ford Expedition and 2023 Lincoln Navigator and others.
- Bulletin number
- TSB 23-2122
- Component
- Electrical system
- Summary
- Some 2021-2023 F-150/Mustang Mach-E and 2023 Expedition/Navigator vehicles equipped with BlueCruise/ActiveGlide may experience loss of BlueCruise/ActiveGlide hands-free driving mode availability and/or BlueCruise/ActiveGlide inoperative and/or diagnostic trouble code (DTC) U2400:00 in the gateway module (GWM) and advanced driver assistance system (ADAS) modules with no other DTCs present. This may be due to an expired BlueCruise/ActiveGlide map file in the GWM and/or the customer's BlueCruise/ActiveGlide map subscription being expired. To correct the condition, follow the Service Procedure to update the GWM.
Owners of these vehicles have filed 651 complaints in the electrical category.
Vehicles covered
- Ford F-150 2021-2023 202120222023
- Ford Expedition 2023 2023
- Lincoln Navigator 2023 2023
- Ford Mustang Mach E 2021-2023 202120222023
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