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April 20, 2023 Service bulletin

Some 2023 F-Super Duty vehicles may exhibit the trailer optimized routing feature, active trailer name...

Ford technical service bulletin SSM 51566 for 2023 Ford F-250 SD, 2023 Ford F-350 SD and 2023 Ford F-550 SD and others.

Bulletin number
SSM 51566
Component
Back over prevention: software
Summary
Some 2023 F-Super Duty vehicles may exhibit the trailer optimized routing feature, active trailer name keyboard, or trailer maintenance keyboard not available when an active trailer profile is utilized. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.

Owners of these vehicles have filed 19 complaints in the driver assistance category.

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