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April 6, 2023 Service bulletin

DTC B2E1B-06 (automatic ecall) stored as current in ivc service information

Infiniti technical service bulletin ITB23-015 for 2022-2023 Infiniti QX60, 2020-2023 Infiniti Q50 and 2020-2023 Infiniti QX50 and others.

Bulletin number
ITB23-015
Component
Electrical system
Summary
DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN IVC SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect® Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. 1. When diagnosing DTC B2E1B-06 (AUTOMATIC ECALL) on an APPLIED VEHICLE:  If DTC B2E1B-06 is not “CRNT” in the IVC, DO NOT replace the TCU. Erase the DTC. No further steps are needed.  If DTC B2E1B-06 is “CRNT” in the IVC, replace the TCU. o Refer to the ESM: REPAIR > DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > REMOVAL AND INSTALLATION > TCU

Owners of these vehicles have filed 31 complaints in the electrical category.

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