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May 11, 2023 Service bulletin

Some 2023 F-Super Duty vehicles built on or before 28-Mar-2023 and equipped with a 12.3 inch IPC display...

Ford technical service bulletin SSM 51626 for 2023 Ford F-250 SD, 2023 Ford F-350 SD and 2023 Ford F-550 SD and others.

Bulletin number
SSM 51626
Component
Electrical system
Summary
Some 2023 F-Super Duty vehicles built on or before 28-Mar-2023 and equipped with a 12.3 inch IPC display may experience a blank IPC screen. This may be due to a faulted graphics interface processor (GIP) in the IPC Module. If a vehicle exhibits this condition, use the Ford Diagnostic and Repair System (FDRS) to determine if the GIP is communicating. To confirm GIP communication, start a session with the vehicle using FDRS. From the Vehicle Info tab, select IPC. Under Module Details, if device identification (DID) F120 indicates Null, the GIP is faulted, and the IPC module (base part number: 10849) requires replacement. Do not replace the IPC display for this condition. For claiming, use causal part 10849 and M-time.

Owners of these vehicles have filed 28 complaints in the electrical category.

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