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April 4, 2023 Service bulletin

Radio Over The Air Uconnect R1L Radio Software Update to R160 Customers may experience one or more of the...

Ram technical service bulletin 0807923 for 2022-2023 Ram 1500, 2022 Ram 2500 and 2022 Ram 3500 and others.

Bulletin number
0807923
Component
Equipment: electrical: radio/tape deck/cd etc.
Summary
Radio Over The Air Uconnect R1L Radio Software Update to R160 Customers may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen when Home Screen Loading. (rear view camera operation not affected). ? Radio Reboot. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: The national launch for the FOTA is expected to begin April 18, 2023.

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