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June 1, 2023 Service bulletin

Some 2021 Mustang Mach-E and F-150 vehicles may fail PMI for the IPMA using the Ford Diagnosis and Repair...

Ford technical service bulletin TSB 23-2170 for 2021 Ford F-150 and 2021 Ford Mustang Mach E.

Bulletin number
TSB 23-2170
Component
Electrical system: software
Summary
Some 2021 Mustang Mach-E and F-150 vehicles may fail PMI for the IPMA using the Ford Diagnosis and Repair System (FDRS) with an error stating Procedure Unsuccesful - GetFlashActionPartNumbers Unable To Obtain Flash Action Part Numbers From Available Topology if the power steering control module (PSCM), cruise control module (CCM), camera module - rear (CMR) and/or instrument panel cluster (IPC) are not at their latest software level prior to attempting PMI. To correct this condition follow the Service Procedure to update each of the modules necessary to complete PMI for the IPMA.

Owners of these vehicles have filed 287 complaints in the electrical category.

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