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May 19, 2023 Service bulletin

Condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to...

Lexus technical service bulletin L-SB-0034-23 for 2023 Lexus ES350, 2023 Lexus ES Hybrid and 2023 Lexus ES250 and others.

Bulletin number
L-SB-0034-23
Component
Electrical system: software
Summary
TSB: Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. A DCM firmware update is now available to address this condition. Follow the DCM Firmware Update Procedure in this bulletin to update the firmware.

Owners of these vehicles have filed 1 complaints in the electrical category.

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