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May 25, 2023 Service bulletin

DP: The subject vehicles are equipped with a Data Communication Module (DCM) which supports the use of...

Lexus technical service bulletin 23LD03-1 for 2023 Lexus RX350, 2023 Lexus RX Hybrid and 2023 Lexus RX500H.

Bulletin number
23LD03-1
Component
Equipment: electrical
Summary
DP: The subject vehicles are equipped with a Data Communication Module (DCM) which supports the use of connected service utilities such as Roadside Assistance, Automatic Collision Notification, and Emergency Assistance (SOS). These connected services are available as a free trial subscription when the vehicle is purchased. Due to a supplier shipping error, there is a possibility that incorrect, not activated DCMs were installed in the subject vehicles, which causes connected services to be unavailable.

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