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November 29, 2013 Service bulletin

If a customer comments that the key cannot be removed from the ignition when the transmission is in PARK...

Volkswagen technical service bulletin TT280802 for 1998-2003 Volkswagen Jetta.

Bulletin number
TT280802
Component
Electrical system
Summary
If a customer comments that the key cannot be removed from the ignition when the transmission is in PARK or that the PRND12 is not reading correctly in the MFI, DO NOT replace the ignition switch, lock cylinder, or lock housing assembly. Instead, be sure the Ignition lock solenoid is working properly and/or check that the N376 (called the "catch"), is connected to the lock housing. In some cases you may get a fault code 00194 009 Ignition key removal from lock open circuit/ short to earth. Use MVB 5 in address word 16-Steering Column Electronics for an aid in diagnosis. Please be certain to use the VIN in ETKA to obtain the latest part number(s) available.

Owners of these vehicles have filed 507 complaints in the electrical category.

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