Power liftgate not fully opening when the vehicle is locked
Ford technical service bulletin SSM 51789 for 2022-2023 Ford Expedition and 2022-2023 Lincoln Navigator.
- Bulletin number
- SSM 51789
- Component
- Electrical system: software
- Summary
- Some 2022-2023 Expedition/Navigator vehicles built on or before 13-May-2023 may exhibit the power liftgate not fully opening when the vehicle is locked. This may be due to rear gate trunk module (RGTM) software. To correct this condition, reprogram the RGTM using the latest version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use casual part 14b291 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.
Owners of these vehicles have filed 50 complaints in the electrical category.
Vehicles covered
- Ford Expedition 2022-2023 20222023
- Lincoln Navigator 2022-2023 20222023
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