This NCU replaces the prior NCU issued on May 11, 2023, and clarifies replacement part information
Mercedes-Benz technical service bulletin ELW - M278 Cat for 2012-2017 Mercedes-Benz E550, 2012-2017 Mercedes-Benz S550 and 2012-2018 Mercedes-Benz CLS550 and others.
- Bulletin number
- ELW - M278 Cat
- Component
- Engine and engine cooling: exhaust system
- Summary
- This NCU replaces the prior NCU issued on May 11, 2023, and clarifies replacement part information. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, is extending the warranty coverage on the catalytic converter system in certain Model Year (“MY”) vehicles fitted with the M278 8-cylinder engine listed below: - MY2011: Original New Vehicle Limited Warranty of 4 years / 50,000 miles New Vehicle to 13 years / 156,000 miles (whichever occurs first) - MY2012: Original New Vehicle Limited Warranty of 4 years / 50,000 miles New Vehicle to 12 years / 144,000 miles (whichever occurs first) - MY2013: Original New Vehicle Limited Warranty of 4 years / 50,000 miles New Vehicle to 11 years / 132,000 miles (whichever occurs first) - MY2014 – MY2020: Original New Vehicle Limited Warranty of 4 years / 50,000 miles New Vehicle to 10 years / 120,000 miles (whichever occurs first)
Owners of these vehicles have filed 26 complaints in the engine category.
Vehicles covered
- Mercedes-Benz E550 2012-2017 201220132014201520162017
- Mercedes-Benz S550 2012-2017 201220132014201520162017
- Mercedes-Benz CLS550 2012-2018 2012201320142015201620172018
- Mercedes-Benz SL550 2013-2020 20132014201520162017201820192020
- Mercedes-Benz S550 4matic 2016-2017 20162017
- Mercedes-Benz CL550 2011-2014 2011201220132014
- Mercedes-Maybach S550 2017 2017
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