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July 27, 2023 Service bulletin

Distorted image or no image from the rear mount camera when shifted into reverse

Mazda technical service bulletin 09-031-20b for 2014-2018 Mazda MAZDA3 and 2016-2019 Mazda CX-3.

Bulletin number
09-031-20b
Component
Visibility
Summary
Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance. NOTE: The icons and the messages are displayed normally.

Owners of these vehicles have filed 47 complaints in the visibility category.

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