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June 9, 2023 Service bulletin

Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up....

Jeep technical service bulletin 0814023 for 2020 Jeep Grand Cherokee, 2020 Jeep Wrangler and 2020 Jeep Cherokee and others.

Bulletin number
0814023
Component
Equipment: electrical: infotainment: software
Summary
Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up. ? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.41F to JR34.42F. NOTE: The National campaign for this FOTA update launched July 5, 2023.

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