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August 21, 2023 Service bulletin

Some 2023 Escape vehicles may exhibit various warning messages displayed in FordPass such as: check fuel...

Ford technical service bulletin SSM 51876 for 2023 Ford Escape.

Bulletin number
SSM 51876
Component
Electrical system
Summary
Some 2023 Escape vehicles may exhibit various warning messages displayed in FordPass such as: check fuel cap, glow plug pre-heater fault, exhaust system fault, change air filter soon, air suspension fault, clean the exhaust filter, check fuel inlet, engine temperature high, anti-theft system/key fault, collision assist unavailable or instrumental panel cluster (IPC) and Fordpass displayed a high voltage battery charge of 50% after a full charge. Inform customers that engineering is currently working on a solution for this condition and it will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected by the end of October 2023. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity. Monitor OASIS for additional information.

Owners of these vehicles have filed 41 complaints in the electrical category.

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