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August 7, 2023 Service bulletin

Some vehicles may exhibit poor hands-free liftgate operation after a Mazda genuine trailer tow hitch...

Mazda technical service bulletin SA-047-23 for 2024 Mazda CX-90.

Bulletin number
SA-047-23
Component
Equipment: electrical
Summary
Some vehicles may exhibit poor hands-free liftgate operation after a Mazda genuine trailer tow hitch accessory installation. IMPORTANT: When a Mazda genuine trailer tow hitch is installed on a CX-90 equipped with hands-free liftgate function, the sensing area is reduced due to the mechanical structure of the hitch. The hands-free liftgate’s optimal sensing area below the rear bumper is shown in green boxes in the image below. Since the left side of the hitch has a 7-pin connector socket, the right side is the most ideal for hands-free operation. For safety, be extra careful performing the kicking motion around the hitch.

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