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August 31, 2023 Service bulletin

AVN 5.0 wide non-responsive radio icon (AM, FM, sxm)

Kia technical service bulletin TSB_ELE303 for 2020-2023 Kia Soul, 2020-2023 Kia Forte and 2021-2023 Kia Seltos and others.

Bulletin number
TSB_ELE303
Component
Electrical system
Summary
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen. Follow the procedure outlined in this publication to update the software on 5th Generation AVN wide units using the applicable USB Flash Drive A or B for the applicable vehicle.

Owners of these vehicles have filed 567 complaints in the electrical category.

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