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September 1, 2023 Service bulletin

Complaint On vehicles with a low mileage, it may be the case that the displays in the rear passenger...

Mercedes-Benz technical service bulletin LI82.85-P-076866 for 2022-2023 Mercedes-Benz EQS 450, 2021, 2023 Mercedes-Benz S 580 and 2022, 2024 Mercedes-Benz S 580 4matic and others.

Bulletin number
LI82.85-P-076866
Component
Electrical system
Summary
Complaint On vehicles with a low mileage, it may be the case that the displays in the rear passenger compartment do not start up. The Samsung tablet also remains stuck on the disclaimer. The Rear Seat Entertainment Package is nonfunctional and cannot be started or operated. Transport mode was unable to be completely deactivated. The rear seat unit is still in transport mode. Perform activation and subsequently deactivate the transport mode. Update the A26/17 - MBUX multimedia system (Head unit) to current software release.

Owners of these vehicles have filed 53 complaints in the electrical category.

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