Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz, has determined that on certain MY 2021 S-Class...

Bulletin number

NCU-23P5497108

Component

Electrical system: software

Summary

Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz, has determined that on certain MY 2021 S-Class (223 platform) vehicles, the software for the communication module does not correspond to the latest series production configuration. The update is free of charge and will be carried out in the background. The installation will update the communication module in order to be able to perform remote software updates on further control units in the future. Further contributions to product improvement and increases in robustness will also be implemented with this software update. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customers vehicle free of charge without an additional workshop visit via the data link of the communication module. Customer letters were mailed August 11, 2023.

Owners of these vehicles have filed 10 complaints in the electrical category.