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September 15, 2023 Service bulletin

Intermittent passenger seat massage function with no diagnostic trouble codes (DTCs). This may be due to...

Ford technical service bulletin SSM 51927 for 2022 Ford Explorer and 2022 Lincoln Aviator.

Bulletin number
SSM 51927
Component
Electrical system
Summary
Some 2022 Explorer/Aviator vehicles may exhibit an intermittent passenger seat massage function with no diagnostic trouble codes (DTCs). This may be due to the configuration of the seat control module G (SCMG) and seat control module H (SCMH) modules. To correct the condition, reprogram the SCMG and SCMH and run the SCMG and SCMH configuration application with the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14F548 and applicable labor times found in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Owners of these vehicles have filed 48 complaints in the electrical category.

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