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September 1, 2023 Service bulletin

Radio Over The Air Update From S26.17 and T25.48 to T25.51 Software Version Customer may experience one or...

Ram technical service bulletin 0821223 for 2022 Ram 1500, 2022 Ram 2500 and 2022 Ram 3500 and others.

Bulletin number
0821223
Component
Electrical system
Summary
Radio Over The Air Update From S26.17 and T25.48 to T25.51 Software Version Customer may experience one or more of the following: ? Missing Side Camera and Trailer View SoftKeys. ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 and T25.48 to T25.51. NOTE: The National campaign for this FOTA update is estimated to be launched on September 29, 2023.

Owners of these vehicles have filed 287 complaints in the electrical category.

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