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September 30, 2023 Service bulletin

Radio T25.48 or T25.47 USB Software Update (This bulletin was visible to dealers briefly and was refered...

Ram technical service bulletin 0805223 for 2022-2023 Ram 1500, 2022 Ram 2500 and 2022 Ram 3500 and others.

Bulletin number
0805223
Component
Electrical system
Summary
Radio T25.48 or T25.47 USB Software Update (This bulletin was visible to dealers briefly and was refered to Internal Product Investigations) The customer may describe one of more of the following: ? Radio displays a black screen (Rearview camera functions normally). ? Radio locks up (Rearview camera functions normally). ? Navigation location is inaccurate. ? Radio resets and/or reboots (Rearview camera functions normally). ? Carplay® drops out. ? Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? SXM® 360L does not work without Wi-Fi connection. ? USB and/or wireless connectivity media playback issues This bulletin involves inspecting the software level and updating the software to: ? T25.47 - UPL or UPQ. ? T25.48 - UBL, UEL, UFL, UBQ, UEQ or UFQ.

Owners of these vehicles have filed 357 complaints in the electrical category.

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