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October 13, 2023 Service bulletin

Malfunction that the rear door cannot be opened or is hard to open with the rear outer handle

Mazda technical service bulletin 09-036-23 for 2024 Mazda CX-90.

Bulletin number
09-036-23
Component
Latches/locks/linkages
Summary
Some vehicles may exhibit a malfunction that the rear door cannot be opened or is hard to open with the rear outer handle. This is caused by the operating force not being sufficiently transmitted from the rear door outer handle as the tolerance of a latch and a rod in the rear outer handle base is inaccurate. To eliminate this concern, the length of the rod, which transfers the operating force of the outer handle, has been modified.

Owners of these vehicles have filed 2 complaints in the locks category.

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