Electrical system
Mercedes-Benz technical service bulletin NCU - 2023100007 for 2023-2024 Mercedes-Benz EQE 350+, 2023-2024 Mercedes-Benz EQE 500 and 2023 Mercedes-Benz Redundant Eqe 350 4matic and others.
- Bulletin number
- NCU - 2023100007
- Component
- Electrical system
- Summary
- Mercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023-2024 EQE SUV (294 platform) vehicles, the software for the powertrain control unit (PTCU) may not meet current production specifications. The vehicle may not start if the network communication cannot be established. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the software for the powertrain control unit (PTCU) on the affected vehicles
Owners of these vehicles have filed 13 complaints in the electrical category.
Vehicles covered
- Mercedes-Benz EQE 350+ 2023-2024 20232024
- Mercedes-Benz EQE 500 2023-2024 20232024
- Mercedes-Benz Redundant Eqe 350 4matic 2023 2023
- Mercedes-Benz AMG Eqe 2023-2024 20232024
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