Some 2023 F-Super Duty vehicles may exhibit various SYNC performance related concerns including but not...

Bulletin number

TSB 23-2354

Component

Electrical system

Summary

Some 2023 F-Super Duty vehicles may exhibit various SYNC performance related concerns including but not limited to: - Audio volume increase and/or distortion from the speakers when accessing languages - Unrequested audio source switch while using some third party apps - Audible pop and/or static noise heard through the speakers when steering wheel controls are pressed - Universal serial bus (USB) audio concerns - Waze app freezing on the center display screen while FM radio is playing - Navigation - intermittent audible chime heard while driving - Missing pop up activation after selecting active vehicle on the FordPass app - Momentary pop up (plain view of the vehicle icon) with an exclamation indicator and no additional explanation when exiting camera view - No prompts appear on the center display screen for further activation after selecting active vehicle on the FordPass app - Various display anomalies from the center display screen - Average fuel economy text cut off when set to km and 1/100 km on the center display screen - etc. See attachment for additonal info.

Owners of these vehicles have filed 28 complaints in the electrical category.