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December 14, 2023 Service bulletin

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain...

Mercedes-Benz technical service bulletin NCU-2023120004 for 2023-2024 Mercedes-Benz GLC 300, 2023-2024 Mercedes-Benz AMG Glc43 and 2023 Mercedes-Benz AMG Glc63s and others.

Bulletin number
NCU-2023120004
Component
Structure
Summary
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023 GLC (254 platform) vehicles, the panoramic sliding sunroof control unit software does not correspond to the latest series production configuration. In rare cases, the sensitivity of the automatic reversing function may prompt an incorrect reversal of the sliding sunroof panel. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the Panoramic Sliding Sunroof Control Unit software.

Owners of these vehicles have filed 4 complaints in the body category.

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