Some 2021-2022 Mach-E vehicles may experience an exterior charge status indicator not illuminating the...
Ford technical service bulletin TSB 23-2389 for 2021-2022 Ford Mustang Mach E.
- Bulletin number
- TSB 23-2389
- Component
- Equipment
- Summary
- Some 2021-2022 Mach-E vehicles may experience an exterior charge status indicator not illuminating the blue charging segments after an over the air (OTA) update. This may be due to the software in the SYNC module (APIM). To correct the condition, follow the Service Procedure steps to reprogram the APIM. NOTE: The APIM software update that addresses the symptom listed in this bulletin may have been sent via Ford Power-Up software updates delivered over- the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.
Vehicles covered
- Ford Mustang Mach E 2021-2022 20212022
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