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December 5, 2023 Service bulletin

Condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with...

Ford technical service bulletin TSB 23-2399 for 2021-2023 Ford Mustang Mach E.

Bulletin number
TSB 23-2399
Component
Electrical system
Summary
Some 2021-2023 Mustang Mach-E vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in the secondary on-board diagnostic control module A (SOBDM). This may be due to the software in the SOBDM. To correct this condition, follow the Service Procedure to reprogram the powertrain control module (PCM).

Owners of these vehicles have filed 288 complaints in the electrical category.

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